IT Finance Application Analyst (Epic Professional Billing) (Hybrid- Jupiter, FL) (JO-99)

Company: Ledgent Technology
Location: Jupiter
Posted on: May 18, 2023

Job Description:

Ledgent Technology is seeking an IT Financial Application Analyst to configure and support the Epic Resolute Professional Billing (PB) applications within the Epic EHR software.This is a hybrid (M & F remote) opportunity located in the Jupiter, Florida area.Please be aware that our client requires all employees who are required to work onsite, whether regularly or sporadically to be vaccinated for COVID-19. This position will require the successful candidate to show proof of vaccination. Ledgent Technology and our client are equal opportunity employers and will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.Position Summary:Configures and supports Epic Resolute Professional Billing (PB) applications within the Epic EHR software.Serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize assigned applications in a timely and high-quality manner.Provides application support and optimization.Analyzes business issues/requirements and workflows and applies application knowledge to meet operational and organizational needs.Project implementation responsibilities include collaborating with customers and contributing to the analysis, testing, documentation, and implementation of medium to high complexity activities.What you will be doing:Focuses on billing operations.Participates in planning, implementation and go-live activities for the assigned application which will include being on-site with the customer, gathering specifications, asking discovery questions, capturing process gaps, demonstrating Epic foundation build and workflow design, and tracking risk/issues and requests.Comprehends and practices standards such as shared vs separate build guidelines, change control process, guiding principles, affiliate naming and numbering convention, data migration, support incident tracking and optimization request process for affiliates.Actively monitors assigned support tickets, documents activities thoroughly, and resolves issues within the established service levels in a consistent manner.Under the direction of senior team members, performs workflow analysis and design with input and guidance from key operational leadership.Facilitates workflow adoption on new processes.Participates in system testing events by executing scripts. Accurately documents and reports any noted errors or deficiencies.Provides support to departments/end users during system upgrades and optimization activitiesUtilizes system knowledge and available resources to address routine issues.Actively participates in departmental and customer team meetings. Provides input, and acts as a team resource by taking notes or other support activities.Actively participates in testing of downtime processes. Activities may include executing test scripts, working with end users or other tasks to support downtime activities.Takes personal ownership of issues, ensures a high degree of accuracy with all communications/deliverables, completes tasks according to committed timelines, demonstrates excellent service recovery, and communicates with customers in a consistent manner.Maintains up-to-date application knowledge for assigned applications/process areas. Utilizes appropriate resources to further knowledge to address issues or complete assigned tasks.Participates in discussions related to the development of training content for users.Provides support to formal training classes when necessary in the form of proctoring, materials preparation or other tasks as necessary.

Keywords: Ledgent Technology, Jupiter , IT Finance Application Analyst (Epic Professional Billing) (Hybrid- Jupiter, FL) (JO-99), Accounting, Auditing , Jupiter, Florida