Night Auditor
Company: Tideline Palm Beach Ocean Resort & Spa
Location: Palm Beach
Posted on: April 20, 2024
Job Description:
Compensation Type: Hourly Highgate Hotels: Highgate, operating
in partnership with the TLPB Associates LLC, are the asset managers
of Tideline Palm Beach Ocean Resort and Spa. - Successful
candidates will become employees of the TLPB Associates LLC.
-Highgate is a premier real estate investment and hospitality
management company widely recognized as an innovator in the
industry. Highgate is the dominant player in U.S. gateway markets
including New York, Boston, Miami, San Francisco and Honolulu, with
a rapidly expanding presence in Europe, Latin America, and the
Caribbean. Highgate's portfolio of global properties represents an
aggregate asset value exceeding $20B and generates over $5B in
cumulative revenues. The company provides expert guidance through
all stages of the hospitality property cycle, from planning and
development through recapitalization or disposition. - Highgate
also has the creativity and bandwidth to develop bespoke hotel
brands and utilizes industry leading proprietary revenue management
tools that identify and predict evolving market dynamics to drive
out performance and maximize asset value. With an executive team
consisting of some of the industry's most experienced hotel
management leaders, the company is a trusted partner for top
ownership groups and major hotel brands. Highgate maintains
corporate offices in London, New York, Dallas, and Seattle.
Location: Tideline Palm Beach Resort & Spa, Palm Beach, FL
Overview: The Night Auditor is responsible for reconciling all
hotel cashier transactions; reviewing, organizing and compiling
management reports on a timely basis and ensuring the accuracy of
guest billings and city ledger transactions. He/she is also
responsible for effectively communicating concerns and/or related
issues to all levels of management and performing guest service
agent duties as required, including check-in, check-out,
switchboard operation and reservations. Responsibilities:
- Must be able to work with and understand financial information
and data, and basic arithmetic functions.
- Must be willing to cross train in other accounting or
hotel-related areas.
- Must be able to prioritize job functions in order to meet
deadlines.
- Perform guest services functions as required (i.e. check guests
in/out, take reservations, we-up calls, etc.).
- Audit and reconcile financial and statistical reports.
- Prepare and distribute necessary daily reports as required
(i.e., Daily Operating Report, Discount Programs, Tax Reports,
etc.) according to hotel standards.
- Prepare and distribute month-end reports.
- Audit and reconcile all Front Desk and Food & Beverage
Cashier's work.
- Audit, reconcile, consolidate, and transmit all credit cards on
a timely basis.
- Prioritize job functions in order to meet deadlines.
- Ensure accuracy of all numbers reported including
statistics.
- Input and update financial information into corporate
communications network.
- Perform daily, weekly, monthly and annual data processing
system functions as required.
- Keep management abreast of any unusual operational or financial
events and/or deviations of policies or procedures.
- Ensure overall guest satisfaction.
- Respond to governmental inquiries upon receipt.
- Handle guest requests Qualifications:
- High School diploma or equivalent and/or one year of
progressive experience in a hotel or related field required.
- Guest Service Experience preferred.
- Computer knowledge/skills required.
- Flexible and long hours sometimes required.
- Sedentary work - Exerting up to 10 pounds of force
occasionally, and/or a negligible amount of force frequently or
constantly to lift, carry, push, pull or otherwise move
objects.
- Late/Overnight shift
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and
written, with all level of employees and guests in an attentive,
friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and
clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions
to meet deadlines.
- Approach all encounters with guests and employees in an
attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with Highgate Hotel
Standards, as required by scheduling, which will vary according to
the needs of the hotel.
- Maintain high standards of personal appearance and grooming,
which includes wearing the proper uniform and nametag.
- Comply with Highgate Hotel Standards and regulations to
encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas
and assist in implementing solutions.
- Must be effective in handling problems, including anticipating,
preventing, identifying and solving problems as necessary.
- Must be able to understand and apply complex information, data,
etc. from various sources to meet appropriate objectives.
- Must be able to cross-train in other hotel related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative, including anticipating guest
or operational needs.
- Perform other duties as requested by management. -
Keywords: Tideline Palm Beach Ocean Resort & Spa, Jupiter , Night Auditor, Accounting, Auditing , Palm Beach, Florida
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