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IT Technician

Company: 2JDATA
Location: Jupiter
Posted on: February 9, 2020

Job Description:

Job Description IT Technician II - III (Remote/Onsite) - Resolution of inbound technical calls and tickets quickly, professionally and efficiently - Work Cooperatively with our team and any outside technical advisers/vendors - Follow company procedures and deadlines - Technically skilled with good problem solving abilities - Experience in computer networks and systems maintenance - Proficient in database programming ans software installation - Repairing and replacing damaged hardware - Troubleshoot,diagnose, upgrade and repair PC's, Servers, Laptops, LAN's/Wan's, Wireless Routers, Printer's, etc. - Must have a vehicle and a valid Florida Drivers license - Strong OS skills troubleshooting Windows 10, 8, 7, Vista, Server 2008, 2012, 2016 all SBS's and more - Knowledge of software such as MS Office 2008 -2010, Office 365, Exchange/Outlook, System Recovery, diagnostic utilities and more - Strong knowledge of Mac OS X operating system and basic troubleshooting skills with Apple hardware such as MacBook Pro laptops and iMac desktops. - Experience with Linux - Experience with TeamViewer and or Other Remote Terminal Software - Must demonstrate good judgment, interpersonal and organizational skills - Knowledge of Cisco routing, switching, and security products. - Knowledge of networking, routing, and switching protocols and proper network design infrastructure. - Skill in planning, organization, and decision making. - Skill in oral and written communication. - Able to communicate orally in the English language with customers, clients, and the public using a telephone, face to face, one to one setting, or using data network systems. - Able to produce written documents in the English language with clearly organized thoughts using proper sentence construction, punctuation, and grammar. - Able to comprehend and make inferences from written material. - Able to enter data or information into a terminal, PC or other keyboard device. - Able to effectively manage multiple tasks at once. - Knowledge of VoIP - Knowledge of Security Cameras (IP and Analog) - Proficient in HDD/SDD (Imaging Drives, Backing Up Drives, Data Transfers, Partitions) - Proficient and Knowledgeable regarding Backups (Cloud Based, Local, Operating System) - Experience with WiFi Installation and Setup (Standard and Mesh Networks with Roaming) - Proficient in Printer Networking (Connecting Printers to Server Networks and Sharing) - Proficient with Cat Cable Wiring (RJ45 Connection, Cable Testing) Requirements: - Between 5 and 8 Years IT Experience Required (Remote Support, Networking, Hardware Implementation) - Highly Skilled in Customer Service (3 to 5 Years in Customer Service Required) - Must be charismatic with a good attitude (Great Work Ethic) - Must be Punctual (Arriving Early to Prepare for the Day) - Reliable transportation (Must have a vehicle to ensure daily arrival) - High Ability to Multi-Task (Multiple Tickets at Once or Phone Calls) Job Type: Full-time

Keywords: 2JDATA, Jupiter , IT Technician, Engineering , Jupiter, Florida

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