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Medical Patient Care Coordinator

Company: Marshall Teitelbaum, M.D.
Location: Jupiter
Posted on: November 16, 2021

Job Description:

Medical Patient Care Coordinator (1 year EMR required) We are seeking a friendly, compassionate,efficient Patient Care Coordinator to join our thriving psychiatric practice. This job includes a significant amount of multi-tasking, telephone skills, organization, time management, attention to detail and empathy. In this role, you will work at the front desk of our medical office and provide assistance to our patients and other visitors. You will be responsible for scheduling and communicating with patients and their families and maintaining the organization of our office. Flexibility and adaptability are critical as all staff are cross-trained and called upon to support one another as needed.Duties and Responsibilities include:

  • Check patients in and out
  • Collect money for services and post transactions
  • Answer phones
  • Schedule new and existing patients, updating records as necessary
  • Distribute forms and paperwork to patients and ensure required fields are completed appropriately
  • Maintain confidentiality of patient records
  • Manage refill requests in E-Prescribe for doctor approval
  • Maintain the waiting room
  • Manage the fax machine (ie patient questions, etc.)
  • Contact insurance companies to obtain medication authorizations (with guidance from doctor)
  • Manage encounter formsNote: Due to COVID-19, we are currently seeing most patients via telehealth. As such, the above responsibilities will be modified somewhat until we are able to see patients in-office again. Requirements and Qualifications:
    • Strong communication and listening skills
    • High level of attention to detail and ability to multi-task
    • Desire to learn with a positive attitude
    • Ability to work independently or as part of a team
    • Reliable, punctual and accountable
    • High school diploma or equivalent
    • 1+ years of experience working as an administrative assistant or in a relevant role
    • Must be able to pass criminal background check
    • Experience with EMR, E-Prescribe, Medisoft/Microwize/Office Hours a plusWe offer an excellent benefit package. Job Type: Full-timePay: $17.00 - $19.00 per hourBenefits:
      • 401(k)
      • 401(k) matching
      • Health insurance
      • Health savings account
      • Paid time offSchedule:
        • 8 hour shift
        • Monday to Friday
        • No weekendsCOVID-19 considerations:We are currently seeing most patients via telehealth. We hope to be able to start in-person visits again soon as the vaccine is more widely distributed. We will, of course, maintain social distance, masks, disinfecting and any other procedures necessary.Application Question(s):
          • How many years of experience do you have with E-Prescribing?
          • How many years of experience do you have with electronic medical records?
          • How many years of experience do you have in a medical front office?
          • Tell me about a job where you stayed the longest and why. Tell me about a job you left quickly and why.
          • When are you available for a phone or in-person interview? Please list 2-3 dates and times.Education:
            • High school or equivalent (Preferred)Work Location: One location

Keywords: Marshall Teitelbaum, M.D., Jupiter , Medical Patient Care Coordinator, Healthcare , Jupiter, Florida

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