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Medical Insurance Collector

Company: Beach House Center for Recovery
Location: Jupiter
Posted on: December 7, 2018

Job Description:

Collections Specialist I The Insurance Collections Specialist I is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving insurance billing problems and reducing accounts receivable delinquency as they relate to recent rejections or failure to pay within thirty (30) through sixty (60) calendar days. This position will report to the Revenue Cycle Manager. Responsibilities

  • Reviewing open accounts over 21 days in age for collection efforts always working from oldest accounts to newest regardless of billed amount.
  • Reviewing incoming denials and rejections through correspondence or telecommunication.
  • Making outbound collection calls in a professional manner while keeping and improving customer (payer)
  • Resolves insurance related problems and reduces accounts receivable delinquency, applying professional customer service skills in a timely manner.
  • Make demand on insurance due payments in accordance with payment due dates, state and federal regulation.
  • Identify issues attributing to account delinquency and non-payment and discuss them with direct manager.
  • Review and monitor assigned accounts and all applicable collection reports and other insurance due related duties as assigned.
  • Provide timely follow-up on payment guarantees and claims rebilled for payment (this must be done at minimum every 14 days).
  • Mail correspondence to customers/insurers to encourage payment of delinquent accounts and make certain scans of all outgoing demands are made.
  • Faxes documents, medical records, authorizations or other requested information (within reason) to insurers and perform follow up as required to maintain company standards. Experience and Skills
    • The ideal candidate for this position will have a minimum of 1 year of insurance collections experience.
    • Strong communication skills, problem solving and working knowledge of insurance payment methodologies.
    • Ability to work independently and to adapt to a fast changing environment.
    • Experience in Microsoft Office including Excel and Word.
    • Experience in a Medical Rehabilitation Environment is preferred but not required.
    • Must have attention to detail with an eye for accuracy.
    • Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency.

      Keywords: Beach House Center for Recovery, Jupiter , Medical Insurance Collector, Healthcare , Jupiter, Florida

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