Call Center Position Available
Company: Teleperformance
Location: Jupiter
Posted on: April 8, 2021
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Job Description:
Overview: Why You'll Choose Us
Teleperformance is a strategic partner to the world's leading
companies, bringing solutions and enhancing customer experience
during each interaction. We are the largest interaction expert team
in the market: multicultural, highly skilled, and deeply
knowledgeable, with a wide range of integrated omnichannel
solutions, technology, and the highest security standards. For us,
each interaction needs to be treated as unique.
Benefits of working with TP include
* Paid Training $14.50 - $18.00
* Competitive Wages $14.50 - $18.00
* Monthly Bonuses Up to $300.00
* Full Benefits (Medical, Dental, Vision, 401k and more)
* Employee wellness and engagement programs
* A fun, casual work environment on site or virtual
Your Impact
Our call center representatives are a very important part of our
family. You will be the eyes and ears for our team, fielding
customer inquiries and finding innovative ways to respond. Working
in a collaborative and engaging environment, you will have the
chance to interact with people from all walks of life and no two
days will be the same. As you continue to grow and challenge
yourself, you will discover your potential can take you anywhere
you want to go.
In addition to the overall convenience, you'll enjoy the many
benefits of working from home!
* Removing the cost, stress and time constraints of a daily
commute
* Total comfort of working from your own home
* A flexible work scheduled and more work life balance
Responsibilities:
* Handle and carefully respond to all customer inquiries by
building excellent rapport & confidence, identifying their needs,
and taking strategic action in a timely manner
* Provide excellent customer service through active listening on
every interaction
* Troubleshoot and resolve customer issues through the use of
desktop applications
* Work with confidential customer information and treat it
sensitively
* Aim to resolve issues on the first call by being proactive and
demonstrating advanced product knowledge
Qualifications: What We're Looking for
* Logical problem-solving skills
* Availability to work various shifts
* Ability to use Windows operating systems
* Ability to type 25 wpm
* Over 18 years of age
* High School Graduate or GED
* Predictable and reliable attendance
What We Prefer
* 6 -12 month customer service experience preferred
* Consistent work history
* Proven oral & written communication skills
* Some Technical background
Being One of Our People
It is our mission to always provide an environment for our
employees that promotes happiness from the inside out. When you
work with us, you are valued and inspired to learn, to teach, and
to grow. We want you to come to work motivated to and proud to be
on our team. That's why we continually invest in creating
outstanding work experiences and endless development opportunities.
We want you to be and feel at your best, always.
Teleperformance is an Equal Opportunity Employer
Keywords: Teleperformance, Jupiter , Call Center Position Available, Other , Jupiter, Florida
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