Leadership Development Program (LDP)

Company: Lessings
Location: Jupiter
Posted on: March 15, 2023

Job Description:

Position: -Restaurant Management Trainee (Manager In Training)Location: -Suffolk County, NYProgram Summary: -The LDP Program is a development program designed to grow your hospitality business acumen and hone your leadership skills. Through an exciting, fast-paced, rotational experience, you will receive hands-on training and assume meaningful and challenging responsibilities, thus acquiring a deep understanding of end-to-end operations and a holistic view of a division. Participation in development opportunities, learning seminars, essential skill-building, and mentoring, along with exposure to executives, will prepare you for a leadership role at an accelerated rate.Qualifications:

• Passionate about hospitality
• Eager to learn with a growth mindset
• Positive attitude
• Adaptable
• Strong work ethic and a drive to succeed
• Confident and takes initiative
• Effective listening and communication skills
• Dedication to delivering remarkable customer service
• Proficiency with Microsoft Office, such as Word & Excel
• Flexible schedule
• 2 or 4-year degree in hospitality or 2- 3 years of work experience in hospitality
• Bachelor's Degree PreferredAreas of ResponsibilitiyOperations & Hospitality:
  • Participate in the training program in order to learn and experience all roles within the operation
  • Provide full-cycle service with front of house, back of house, and bar operations
  • Coordinate communication between departments
  • Maintain guest satisfaction by applying service standards
  • Supervise staff and provide assistance, as needed
  • Monitor compliance with safety and hygiene regulations
  • Communicate with the Corporate office to understand financial reports
  • Learn the accounting and financial responsibilities, and perform as requested
  • Monitor inventory levels and place orders when needed
  • Forecasting and invoicing, as requested
  • Maintain industry knowledge with emerging trendsHuman Resources:
    • Recruit and arrange for new employees' onboarding
    • Assist with time and attendance information that supports payroll processing
    • Prepare shift schedules, as requested
    • Ensure compliance with Company policiesCulinary:
      • Understand kitchen operations while maintaining safety in the kitchen, proper usage of PPE, food safety and sanitation, and quality control
      • Assist with the ordering, while understanding and following proper food cost goalsCatering:
        • Answer event inquiries and conduct property tours
        • Assist with the planning stages of upcoming events, including but not limited to, menu planning, room setup, and pricing
        • Work with management to ensure proper staffing
        • Assist with day-of-event logisticsMarketing/Social Media:
          • Work closely with Marketing team to assist with capturing content
          • Engage with customer base on social media to develop positive relationships with our guests
          • Advertise upcoming events and venue specific promotions
          • Partner with Digital Marketing Manager to maintain venue specific website content
          • Monitor third party reviews and respond to guest inquiries/complaints, as requested
          • Educate guests on Lessing's loyalty program and assist with the enrollment processProject Management:
            • Create and implement a solution
            • Measure and report on the outcomeThe Company: -Lessing's Hospitality Group is comprised of over 100 locations throughout the Northeast and Florida. Lessing's operates 20 wedding and catering venues, 20 full-service restaurants, 2 pop-up kitchen concepts, over 60 corporate and academic dining centers, and a historic inn. Steeped in over 130 years of tradition, but adapting to a constantly changing industry, Lessing's Hospitality Group's focus is on providing each guest with unique, personalized experiences and remarkable hospitality.

Keywords: Lessings, Jupiter , Leadership Development Program (LDP), Other , Jupiter, Florida