Public Space Houseperson
Company: Wyndham Grand Jupiter At Harbourside Place
Location: Jupiter
Posted on: March 15, 2023
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Job Description:
Wyndham Grand is now seeking a Public Space Houseperson to join
our team at the Wyndham Grand Jupiter location in Jupiter , Florida
.
Job Summary
The Public Space Houseperson is responsible for maintaining high
standards in all assigned lobby areas, public restrooms, special
cleaning assignments and performing Room Attendant duties as
necessary.
Education & Experience
-High School diploma or equivalent and/or experience in a hotel or
a related field preferred.
-Must have a valid driver's license for the applicable state
(property specific).
Physical Requirements
-Flexible and long hours sometimes required.
-Medium work - Exerting up to 50 pounds of force occasionally,
and/or 20 pounds of force frequently or constantly to lift, carry,
push, pull or otherwise move objects.
-Ability to stand during entire shift.
General Requirements
-Must be able to effectively communicate both verbally and written,
with all level of employees and guests in an attentive, friendly,
courteous and service-oriented manner.
-Must be effective at listening to, understanding, and clarifying
concerns raised by employees and guests.
-Must be able to multitask and prioritize departmental functions to
meet deadlines.
-Approach all encounters with guests and employees in an attentive,
friendly, courteous and service-oriented manner.
-Attend all hotel required meetings and trainings.
-Maintain regular attendance in compliance with Wyndham Hotels &
Resorts Standards, as required by scheduling, which will vary
according to the needs of the hotel.
-Maintain high standards of personal appearance and grooming, which
includes wearing the proper uniform and nametag.
-Comply with Wyndham Hotels & Resorts Standards and regulations to
encourage safe and efficient hotel operations.
-Maximize efforts towards productivity, identify problem areas and
assist in implementing solutions.
-Must be effective in handling problems, including anticipating,
preventing, identifying and solving problems as necessary.
-Must be able to understand and apply complex information, data,
etc. from various sources to meet appropriate objectives.
-Must be able to cross-train in other hotel related areas.
-Must be able to maintain confidentiality of information.
-Must be able to show initiative, including anticipating guest or
operational needs.
-Perform other duties as requested by management.
-Maintain a warm and friendly demeanor at all times.
Fundamental Requirements
-Employees must at all times be attentive, friendly, helpful and
courteous to all guests, managers and fellow employees.
-Use proper two-way radio etiquette when communicating with other
employees.
-Practice safe work habits to ensure safety to guests, fellow
employees and self.
-Handle items for "Lost and Found" according to the hotel
standards.
-At the end of the shift, turn in all keys and assignment sheets to
the Housekeeping Office.
-Report maintenance issues to Housekeeping Supervisor/Manager.
-Be familiar with correct guestroom cleaning procedures to assist
if needed.
-Deliver any clean linen to assigned sections, if necessary.
-Pick up Room Attendants' dirty linen or trash as needed.
-Before leaving, collect all trash from the service landings and
take to/dispose in outside trash dumpsters, per hotel
procedures.
-Vacuum guest corridors.
-Keep hallways, public areas and closets neat and organized.
-Maintain cleanliness and sanitation in public restrooms.
-Adhere to the schedule for project cleaning of public areas.
-Maintain the stairwells to hotel standards.
-Keep ash urns clean and filled with sand.
-Ensure overall guest satisfaction.
COMPANY OVERVIEW:
Wyndham Hotels & Resorts is the world's largest hotel franchising
company by the number of properties with approximately 9,100 hotels
across over 95 countries on six continents. Through our network of
more than 836,000 rooms appealing to the everyday traveler, Wyndham
commands a leading presence in the hospitality industry.
Headquartered in Parsippany, N.J. with offices around the world in
London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs
more than 2,000 corporate team members worldwide who are dedicated
to the Company's mission of making hotel travel possible for all.
Supporting thousands of franchisees and a growing global portfolio
of 24 hotel brands-think household names like Wyndham, La Quinta,
Ramada, Days Inn and Super 8-Wyndham team members are a widespread
group of individuals with diverse interests and backgrounds. Our
unique Count on Me culture, commitment to flexibility and core
values of Integrity, Accountability, Inclusivity, Caring and Fun
are just part of what continues to make Wyndham an award-winning
best place to work.
Wyndham Hotels & Resorts is an Equal Employment Opportunity
Employer.
Job Location: Wyndham Grand Jupiter , 122 Soundings Avenue ,
Jupiter , Florida 33477
Employment Status: Full-time
Keywords: Wyndham Grand Jupiter At Harbourside Place, Jupiter , Public Space Houseperson, Other , Jupiter, Florida
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