Admissions Coordinator- FT Jupiter
Company: PAM Health
Location: Jupiter
Posted on: May 24, 2023
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Job Description:
Admissions Office CoordinatorProvides admissions office support
for the facility, serving as the lead support person. Manages
referral, intake, verification, pre-certification, and admissions
processes; conducts or arranges for facility tours. Makes
recommendations to the Admissions Manager regarding hiring and
performance management of staff, where applicable. Serves as a
back-up to the Admissions Manager. Performs other related duties as
assigned.NOTE: This position requires: on-call and every other
weekend rotations.RESPONSIBILITIESLead Role--- Serves as lead
support person for the Admissions Department. Makes recommendations
to management re: hiring and performancemanagement of staff, where
applicable. Orients new intake specialists upon hire and meets
ongoing training needs of the staff.--- Ensures that all aspects of
the admissions process (i.e., signing, verification,
pre-certification, facility tour, and signature on release and
consentforms, etc.) are completed in an efficient and courteous
manner.Pre-Admission Process--- Upon receipt of a referral:
Collects referral demographics to include referral source,
call-back number, patient name, hospital/room number, diagnosis,
insurance coverage, anticipated discharge date and time, referring
physician.--- Contacts Clinical Liaison with referral
information.--- Follows-up and documents all referrals within one
hour of receipt or as soon as possible.--- Ensures that each
referral is accurately documented.--- Logs in all
referrals/inquires on the daily log. Gathers data from referral
source/patient and initiates intake form.--- Verifies insurance
benefits. Follows Verification of Benefits Policy & Procedure. In
case of unfunded or under-funded clients, follows the Charity Care
Policy & Procedure. Obtains pre-certification when necessary.---
Ensures accurate bed board and census maintenance.--- Follows
admission process matrix as assigned.Admission/Registration
Process--- Verifies that intake is complete. Copies and distributes
intake form and Clinical Liaison's pre-admission assessment
(patient evaluation)form for nursing, therapists, case managers,
and physicians.--- Updates HMS with information.--- Reviews
admission papers with the patient to verify accuracy.--- Copies all
insurance cards for business office files.--- Requests signature on
proper documents, such as promissory notes, release of information,
etc.--- Distributes admission documents; makes copies of admissions
papers and Clinical Liaison's patient evaluation and distributes to
appropriate departments.--- Orients patients and family member or
caregivers as follows: Explains all registration forms, rules and
procedures to patient and or family in a manner appropriate to the
individual(s). Makes family and patient aware of non-covered
services and items, co-insurance, co-payments, and deductibles not
covered by insurance. Explains patient visiting hours and makes
family feel welcome and comfortable. Discusses family concerns and
instructs family on resources for assistance during the hospital
stay. Assists patients in completing orientation paperwork prior to
admission.--- Updates missing information when patient registers
and verifies accuracy of patient billing information.--- Verifies
insurance benefits; follows Verification of Benefits Policy &
Procedure. For unfunded or under-funded patients, follows the
Charity Care Policy & Procedure; obtains pre-certification when
necessary.--- Registers patients in HMS and completes paperwork. In
HMS system, pre-registers patient based on information provided in
the pre-admissions assessment or by family, patient, referral
source.--- Obtains copies of all insurance cards and calculates
amount patient payment responsibilities, other than insurance
covered service; collects co-payments as appropriate.--- Assigns
room and bed numbers and generates paperwork for chart, ID
bracelet, and data cards for admission; makes patient folder for
business office for use at discharge and forwards to business
office.--- Accurately enters transfers and discharges into
system/databases for daily reports--- Maintains daily census, bed
board, referral log, denial log, and medical transfer log.---
Remains current on managed care and other insurance contracts held
by Post Acute Medical; collects co-payment, as appropriate, and
counsels patients on financial responsibility; assures the
accuracy, completeness, and timelines of charge capture, per
system, facility/department policies and procedures.--- Accepts
patient valuables; has valuables placed in safe and documents
placed into patient folder.Support Function--- Works as a team
player with other staff to facilitate the smooth operation of the
Admissions Department.--- Maintains referral log to create the
following reports: monthly referral admit report, physician
referral report.--- Ensures that proper documentation is sent to
all necessary departments prior to patient admission.---
Participates in in-service educational activities and department
meetings.QUALIFICATIONEducation and Training: A High School diploma
or equivalent is required. Business or Technical School is
preferred. Medical terminology and knowledge of process of
insurance verification is required.Experience: At least one year
experience in a medical office position or in a healthcare
registration function.Knowledge, Skills, and Abilities:--- Ability
to input data accurately using various computer software
programs.--- Ability to accurately complete financial
calculations.--- Demonstrates excellent customer services and
listening skills to understand customer needs.--- Must exhibit
attributes of a strong role model to establish relationships and
work well with managers, referral sources, physicians, and staff to
promote a positive attitude and environment.--- Excellent
proofreading and grammar skills.--- Must have a good command of the
English language.--- Highly organized and detail-oriented.--- Must
be able to acquire and demonstrate knowledge of services and Post
Acute's system programs and offerings (e.g., types of inpatient and
outpatient services and facility locations).--- Must be able to
remain calm and level-headed in a fast-paced, multi-faceted
environment with frequent interruptions.--- Ability to follow
directions accurately and timely, meet deadlines, identify
priorities and understand the need to be flexible in his/her work
schedule to accommodate patient needs, i.e. to complete the
registration process if approaching end of shift.--- Ability to
acquire knowledge of state, federal and other regulatory agencies
related to facility and patient care.--- Ability to follow through
on issues related to insurance verification/approval of
benefits.ABOUT USPAM Health is committed to being the most trusted
source for post-acute services in every community it serves by
utilizing experienced and dedicated staff to provide high quality
patient care and customer service. With over 44 Long Term Acute
Care and Rehabilitation hospitals and 16 Outpatient Clinics
currently in operation across the country, we are proud to offer
services including comprehensive wound care, aquatic therapy,
ventilator weaning, amputation treatment, pain management and much
more.Joining our PAMily allows you to work in a collaborative
environment with colleagues and leadership with exposure to a
variety of patient care levels. Aside from our competitive pay,
generous paid benefit time, and excellent insurance options, you
will also have opportunities for professional growth through our
Education Advancement Program.We are excited to learn more about
you and hope that you consider joining us on a shared mission to
improve the lives of others by being an integral part of our We
Care Program. Please take a moment to visit us online at for a
comprehensive look at how we're able to positively impact our local
communities.PAM Health does not discriminate and does not permit
discrimination, including, without limitation, bullying, abuse or
harassment, on the basis of actual or perceived race, color,
religion, national origin, ancestry, age, gender, physical or
mental disability, sexual orientation, gender identity or
expression or HIV status, or based on association with another
person on account of that person's actual or perceived race, color,
religion, national origin, ancestry, age, gender, physical or
mental disability, sexual orientation, gender identity or
expression or HIV status.
Keywords: PAM Health, Jupiter , Admissions Coordinator- FT Jupiter, Other , Jupiter, Florida
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