JupiterRecruiter Since 2001
the smart solution for Jupiter jobs

Customer Solutions Tech Support

Company: Mommy Jobs Online
Location: Jupiter
Posted on: June 30, 2019

Job Description:

You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management systems varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLbrittany on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160. Related Keywords: Customer Care, Customer Service, CSR, At Home, Work Remote

Keywords: Mommy Jobs Online, Jupiter , Customer Solutions Tech Support, Other , Jupiter, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


HR Personnel Assistant - Work From Home
Description: Job Duties: You will need to make outbound calls to jobseekers pertaining to joining our remote work-at-home job board to find employment. You will need to post classified job ads on a daily basis of (more...)
Company: Mommy Jobs Online
Location: Jupiter
Posted on: 07/20/2019

Uber Eats Delivery - Lehigh Acres (Use Car, Bike or Scooter)
Description: Earn Extra Money Delivering for Uber Eats br Delivery-Partner available in Lehigh Acres and Surrounding Areas br Earn on Your Own Schedule br Use your Car, Bike or Scooter br Sign up to start (more...)
Company: Uber Eats
Location: Lehigh Acres
Posted on: 07/20/2019

Benefit Consultant Reps (Telecommute) " Will Train
Description: We are currently interviewing for Benefit Consultants. Work from home with the nation's
Company: Ameriplan
Location: Fort Pierce
Posted on: 07/20/2019


Rad Tech
Description: ul br li Rated 1 Travel Nurse Agency Don t take our word for it We are ranked 1 by both Wanderly BluePipes. br br li Transparency Pledge Nursing is the most trusted profession (more...)
Company: Travel Nurses Inc
Location: Boynton Beach
Posted on: 07/20/2019

Customer Solutions Tech Support (Remote- work from home!)
Description: Customer Solutions Tech Support - Remote You will be provided the equipment computer and accessories to work from home where you will answer inbound calls from customers across the country and help (more...)
Company: Mommy Jobs Online
Location: Fort Pierce
Posted on: 07/20/2019

General Laborer
Description: Are you looking for immediate work and that makes an immediate positive impact Are you the type of person who loves diversity in your work day We are now hiring for General Laborers with a real passion (more...)
Company: PeopleReady
Location: Fort Pierce
Posted on: 07/20/2019

Customer Support, Fraud Specialist I
Description: Together we elevate the everyday, creating products and experiences that inspire the individual in all of us. We do more than sell clothes. Were a brand with a heart, a culture of family. We value people (more...)
Company: Mommy Jobs Online
Location: Boynton Beach
Posted on: 07/20/2019

Customer Support / Fraud Specialist I
Description: Together we elevate the everyday, creating products and experiences that inspire the individual in all of us. We do more than sell clothes. Were a brand with a heart, a culture of family. We value people (more...)
Company: Mommy Jobs Online
Location: Melbourne
Posted on: 07/20/2019

Apply Now!! Now Interviewing Reps to fill at home positions!!
Description: Need income Want freedom Missing out on your children's life If this is you, we are looking
Company: Careerathometoday
Location: Lehigh Acres
Posted on: 07/20/2019

CDL-A Flatbed Owner Operator Truck Driver
Description: Bennett: Love Country. Love Trucking With Owner Operator Flatbed, Step Deck And Heavy Haul OpportunitiesHaving a family-centered culture isn t just something we say, it s the foundation on which we ve (more...)
Company: Bennett Motor Express
Location: Boynton Beach
Posted on: 07/20/2019

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Jupiter RSS job feeds