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IT Support Technician Jupiter, FL Direct Hire Onsite

Company: Suncap Technology, Inc.
Location: Jupiter
Posted on: March 17, 2023

Job Description:

IT Support Technician - Jupiter, FL - Onsite position

Job Summary

Under the supervision of the Sr. Manager, Information Technology, the Computer Support Technician ensures the proper functioning of computer hardware and software.


  • Ensure our technologies are accessible and equipped with up-to-date hardware and software.

  • Provide support to employees at our various locations in Canada and the United States in person or remotely.
  • Troubleshooting our hardware, software, and network operating systems.
  • Be able to respond quickly to critical issues.
  • Learn and know all Neptune hardware and software.
  • Install, upgrade, and evolve hardware and software.
  • Be able to examine or replace parts on computers.
  • Provide guidance to new users on existing technologies.
  • Train new users on our existing and future technologies.
  • Active Directory Management
  • File Server Management
  • Maintain inventory of computer equipment and licenses including maintenance contracts
  • Document outages and troubleshoot issues.

  • Perform other related duties as required during or outside regular working hours.
  • Be able to travel as needed to do work at other sites.
  • Cyber Security

  • Ensure that antiviruses and anti-malware are installed and updated on all computers.
  • Ensure that no user is an administrator of their computer.
  • Ensure all operating systems are at the right version, supported and patched automatically.
  • Ensure that no illegitimate software is installed on computers.


    • Associate Degree or higher in Computer Technology/Science
    • 2 to 3 years of experience as an IT Support Technician
    • Microsoft and Windows including Active Directory
    • Microsoft Office 365Experience with ERP systems
    • Computer hardware, system software
    • Computer troubleshooting
    • Cyber Security
    • Internet and email software
    • Analysis and problem-solving skills
    • Fast and efficient decision-making
    • Good written and verbal communication
    • Good listening skills
    • Good time management
    • Knowledge of routers and switches

Keywords: Suncap Technology, Inc., Jupiter , IT Support Technician Jupiter, FL Direct Hire Onsite, Professions , Jupiter, Florida

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