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Patient Service Representative

Company: MD EyeCare Services Corporate
Location: Jupiter
Posted on: September 5, 2020

Job Description:

Florida Vision Institute is Searching for a Great Patient Services Representative to Join Our Team in Jupiter--Florida Vision Institute is a nationally recognized leader in Ophthalmic and Optometric care with an excellent clinical support team, dynamic leadership and an unwavering commitment to customer service.-- We strive to make every interaction extraordinary, inspiring the complete confidence of our patients.-- Our employees contribute directly to the success of our practices and take pride in being a member the ESP Management team. We strongly believe that the manner in which our patients, customers and employees is as important as the quality of the services we provide.--A Patient Services Representative will be responsible for checking patients in and out for their ophthalmic/optometric visits, verifying and collecting insurance authorizations, scheduling appointments and in and out bound phone calls as well as computer input.--Provide gracious, thorough and efficient care to meet the patients needs via face to face communication, phone, email or fax.Follow all procedures for complete and accurate check in and check out of patients.Schedule return appointments and set up reminder notifications.Collects patient data involving medical, demographic and insurance information.Identify, research and resolve all customer requests.--Must be willing to travel between locations to support the smooth operation of the practice groupMust be willing to work early mornings or late evenings as scheduled.Minimum of a high school diploma.Must have the ability to establish confidence and trust with patients.--Must have the ability to remain calm and professional under pressure or stress.Have the ability to provide excellent customer service, communication, telephone and grammar skills.--Must have an empathetic and compassionate manner.Prefer one or more years experience working in a medical position where patient contact was required.--Knowledge of insurance plans is helpful.Basic computer knowledge of Microsoft Office required.Ability to perform as part of a team as well as work independently.--Outgoing friendly personalityMuliti taskerFlexibleBasic computer knowledgeProfessional deameanorCustomer service orientedIn Turn We Will Provide:-- Benefits to full-time team members that include comprehensive medical, dental and optical coverage, 401k and short and long term disability Company paid life insurancePaid holidays and generous paid time offPaid parking where applicableTeam oriented working environment where you are heard and respectedClear career ladder opportunities

Keywords: MD EyeCare Services Corporate, Jupiter , Patient Service Representative, Sales , Jupiter, Florida

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