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Client Service Rep - Outpatient Rehab - Per Diem

Company: Jupiter Medical Center
Location: Jupiter
Posted on: January 9, 2021

Job Description:

Job Description

  • This position is responsible for registration and scheduling for rehab clients. They maintain the Patient Horizons Scheduling system (PHS) grid and coordinate support staff responsibilities. The Client Service Representative (CSR) will assist all clients, family members, visitors, and staff when possible. Must be able to work in a stressful environment, work independently or with others, in a close environment, be capable of making sound decisions; be detailed-oriented, alert and self-motivated. The CSR completes special assignments as indicated, will greet each of the participants upon their arrival and meet their needs in a timely manner, answer phones, prepare participant/patient files, complete patient/client general information, enter participant data into software program, schedule the patients for their appointments, and gets all necessary documentation necessary for insurance and reimbursement. This position also requires that the CSR spends periods of time obtaining authorizations and verifying patient insurance /benefits.Requirements
    • Knowledge of computer software including word and excel. Experience in the customer relations, scheduling, and office management. Background in dealing with clients/patients preferred. Experience in insurance verification and authorization preferred.
    • Must be able to multi-task job responsibilities and function with minimal supervision. Needs be computer literate enough to utilize special software scheduling programs. Experience in working in a hospital setting with busy phones preferred.
      • High school graduate or equivalentFollow-Us

Keywords: Jupiter Medical Center, Jupiter , Client Service Rep - Outpatient Rehab - Per Diem, Sales , Jupiter, Florida

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