Client Service Representative

Company: United Veterinary Care
Location: Jupiter
Posted on: January 8, 2022

Job Description:

is looking for a compassionate, motivated, articulate, enthusiastic "people person" who pays attention to detail. Our ideal candidate can work in a fast-paced environment, enjoys interacting with a wide variety of clients and their pets, and takes pride in a job well done. This position could include cross-training with different departments.

Responsibilities And Duties
Greet patients, their pets, vendors, pharmaceutical representatives, and other visitors to our medical office
Educate clients on the importance of preventative care
Answer patient questions, provide assistance and directions when necessary
Field all phone calls and send emails
Utilize our medical office software to schedule new and follow-up appointments for our patients
Register new patients and update necessary records
Distribute forms and paperwork to patients and then check them over to ensure that required fields are completed appropriately
Process bills, invoices, and patient payments in office
Maintain confidentiality of all patient records
Ensure that the waiting room environment remains quiet, calm, organized and welcoming
Uphold the positive reputation of our medical office by always treating visitors in a friendly, welcoming, and compassionate manner

We will love your experience, passion, drive, and ability to work well with a team. This is a full-time position, and while we prefer experience in a Veterinary setting, we are willing to train the right person. Benefits include:
401(k) with employer match and immediate vesting
Insurance
Health Insurance
Also available: Dental, ST/LTD, Vision
PTO with carryover
Uniform Allowance
Personal Pet Discounts

Think you're the Client Services Rep we're looking for? Apply now!

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Keywords: United Veterinary Care, Jupiter , Client Service Representative, Sales , Jupiter, Florida