Customer Service Representative

Company: Jupiter Kiteboarding
Location: Jupiter
Posted on: May 8, 2022

Job Description:

Job Description CANDIDATES MUST HAVE AT LEAST 1 YEAR EXPERIENCE ON THE WATER IN KITEBOARDING, WINGBOARDING, WAKEBOARIDNG OR SOME OTHER RELATED WATERSPORTS. This will be a full-time W-2 hourly position plus sales commission. Primary duties for this position will include but not be limited to the following tasks; -- Assist customers in store with any questions they have -- Enter sales transactions into company system and take payment -- Cash out at the end of each shift -- Administer incoming phone calls and e-mails regarding the following; o Website product support o Product details and technical advice o Scheduling lessons for our various watersports o Scheduling equipment rentals for our various watersports -- Receive inventory & record in company system -- Transport rental equipment to customers and retrieve when they---re done -- Stock new inventory when received -- Help work in the warehouse as/ when required -- Travel to the warehouse to retrieve needed merchandise as/ when needed -- Help perform quarterly inventory counts -- Process any shipping damage or warranty claims -- Assemble new products in-store for customers -- Perform minor repairs in-store for customers (when possible) -- Package new products for shipping -- Create AWB details and make arrangements for shipment -- Post new product promotions on our social media platforms -- Post activities and events on our social media platforms -- Help keep the store clean, neat & tidy including; o Changing A/C filters o Cleaning window & door glass o Vacuuming the shop o Cleaning the sunglass cases o Keeping product displays properly arranged -- Provide hands-on training lessons for our various water disciplines ensuring that the safety of our customers is of primary importance (we can train someone who is already familiar with similar watersports) -- Any other tasks that management might, from time to time, assign Company Description Jupiter Kiteboarding has a rich 20-year history and continues to be SE Florida---s premier go-to place for watersports supplies, technical support and lessons. As a result, our business continues to grow as these various watersports continue to increase in popularity. In order to help us grow and serve our customer---s needs, we need good, reliable members to join our team. If you---re wanting to join the number 1 watersports team and help build this company (and your career), then please consider us as your new home away from home. Are you passionate about watersports and do you like to have fun? VETERANS STRONGLY URGED TO APPLY

Keywords: Jupiter Kiteboarding, Jupiter , Customer Service Representative, Sales , Jupiter, Florida